Thank you for choosing Essential Brands. These Terms and Conditions govern the use of our services and the purchase of products from our spa and online store. By accessing our website or using our services, you agree to comply with these terms.
1. Services and Products
Service Availability:
Our spa services are subject to availability and may vary based on appointment availability.
Product Descriptions:
We make every effort to accurately describe our products. However, variations may occur, and we reserve the right to make changes to product information without notice.
2. Booking and Appointments
Appointment Confirmation:
Appointments are confirmed subject to slot availability or as otherwise specified during the booking process.
Cancellation Policy:
Please refer to our cancellation policy for information on canceling or rescheduling appointments. Late cancellations or no-shows may be subject to fees.
3. Cancellation Notice
Time Frame:
To cancel or reschedule an appointment, we require a minimum notice of 3 hours before the scheduled appointment time.
Contact Information:
Please contact our team promptly to notify us of any changes to your appointment. You can reach us 021 35835979
4. Payments
Payment Methods:
We accept various payment methods, including credit/debit cards and COD
Currency:
All transactions are conducted in Pakistani Rupee (PKR), and prices are inclusive of applicable taxes unless otherwise stated.
5. Privacy
Personal Information:
By using our services or purchasing products, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
6. Returns and Refunds
Return Policy:
Please review our return policy for information on returns and refunds. Products must be returned in their original condition.
Refund Process
Refunds will be processed in accordance with our refund policy and the original payment method, unless otherwise specified.
7. Intellectual Property
Ownership:
All content on our website, including text, images, and logos, is the property of Essential Brands and is protected by intellectual property laws. Unauthorized use is strictly prohibited.
8. Liability
Limitation of Liability:
To the fullest extent permitted by law, Essential Brands shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or products.
9. Changes to Terms and Conditions
Modification:
We reserve the right to update or modify these terms and conditions at any time. Changes will be effective upon posting to our website.
10. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at info@essential.com
By using our services or purchasing products, you agree to comply with these terms and conditions.
